Due to the Covid-19 Level 3 lockdown beginning 11:59pm Tuesday 21 September, we are currently operating under Covid-19 Alert Level 3 guidelines from the MOH, Dental Council and NZDA which allow us to perform some procedures as long as we can meet room and PPE requirements. We are performing Covid-19 screening of all patients 3 days ahead of bookings and repeating at the time of the appointment. Thus we are working at reduced capacity, of approximately 60%, due to the room stand-down requirement between a lot of procedures. Additionally we are unable to take online bookings for the moment – please phone or email us your enquiry.
If you have an urgent and emergency dental problem after hours (see below), you can phone Dr Mike Stevens on 027 480-4220 for advice and assistance. Dr Mike will ask you a number of triaging questions and work out the best course of action for your situation.
Thank you for your understanding and patience during these times.
- Remember to stay home unless it is necessary to go out.
- Use frequent hand hygiene.
- Wear a mask at all times if outside home.
- Be kind to each other and look after each other.
“Urgent care” includes treatment for:
• dental or soft-tissue infections without a systemic effect
• bad pain
• fractured teeth
• adjustment or repair of dental appliances where patient health is significantly impacted (for
example, ability to eat).
“Dental emergencies” are potentially life threatening presentations that require immediate treatment to
stop ongoing bleeding and/or alleviate bad pain or infection.
“Dental emergencies” include:
• trauma-including facial/oral laceration and/or tooth/jaw injuries, such as loss of a
• swelling that is serious and worsening
• post-extraction bleeding that the patient is not able to control with local measures
• dental conditions that have resulted in acute systemic illness or raised temperature as a result
of dental infection
• acute infections that are likely to exacerbate systemic medical conditions such as diabetes.