Due to the Covid-19 Level 4 lockdown beginning 11:59pm Tuesday 17 August, we are currently operating under Covid-19 Alert Level 4 guidelines from the MOH, Dental Council and NZDA which allow us to only perform limited procedures if the patient has urgent and emergency problems. (In Level 3 the guidelines are likely to be the same thus we will not unfortunately be performing routine dentistry until the alert level returns to level 2 or below. Additionally we are unable to take online bookings for the moment – please email us your enquiry).
If you have an urgent and emergency dental problem (see below) you can phone Dr Mike Stevens on 027 480-4220 for advice and assistance. Dr Mike will ask you a number of triaging questions and work out the best course of action for your situation.
Thank you for your understanding and patience during these times.
- Remember to stay home unless it is necessary to go out.
- Use frequent hand hygiene.
- Wear a mask at all times if outside home.
- Be kind to each other and look after each other.
“Urgent care” includes treatment for:
• dental or soft-tissue infections without a systemic effect
• severe pain
• fractured teeth or pulpal exposure
• adjustment or repair of dental appliances where patient health is significantly impacted (for
example, ability to eat).
“Dental emergencies” are potentially life threatening presentations that require immediate treatment to
stop ongoing bleeding and/or alleviate severe pain or infection.
“Dental emergencies” include:
• trauma-including facial/oral laceration and/or tooth/jaw injuries, such as loss of a
• oro-facial swelling that is serious and worsening
• post-extraction bleeding that the patient is not able to control with local measures
• dental conditions that have resulted in acute systemic illness or raised temperature as a result
of dental infection
• severe trismus/lockjaw
• acute infections that are likely to exacerbate systemic medical conditions such as diabetes.